Cookie Policy

1. What Are Cookies?

Cookies are small data files stored on your computer or mobile device when you visit a website. They are widely used by web developers to make websites work efficiently, enhance security, provide personalized settings, and report performance analytics.

2. Types of Cookies We Use

Lumigenc uses first-party cookies (set directly by Lumigenc) and third-party cookies (set by analytics and infrastructure providers) across four primary categories:

3. Essential & Security Cookies

These cookies are strictly necessary to provide you with services available through our applications and to use security features:

• Authentication Cookies: Remember your active login session and user account tokens across pages.
• Security Cookies: Protect against cross-site request forgery (CSRF) and unauthorized API calls.

4. Analytics & Performance Cookies

These cookies collect information in aggregate form to help us understand how our websites are used:

• Google Analytics: Measures page views, referral channels, browser types, and session duration to improve user experience.
• Microsoft Clarity: Generates anonymous session heatmaps and UX interaction metrics to help us optimize UI layouts.

5. Managing & Disabling Cookies

You have the right to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Please note that disabling essential cookies may impact the functionality of applications like Sequor and Lumigenc CRM.

6. Contact Information

For questions about our use of cookies or privacy practices, email us at: